Payments & Policies:
Our design shop uses Paypal for all of our transactions. You do not need a Paypal account to be able to make a payment. Paypal allows you to directly transfer from your bank account without having an account.
Our payment process requires that you supply your contact information; name, email address and phone number. We will not allow any third party access to your personal information unless forced to do so by law.
We require 2/3 down payment before we begin your project or to add you to the schedule. The remaining balance will be due while in the design process or before programming starts or after the final approval. We do not give refunds after the project has been started.
Please be specific when telling us about your business. Let us know what design pieces you will need. We give discounts if you purchase a website along with advertising materials at the same time.
While your design is being created, it is very important to frequently check your e-mail and keep in touch with us. This will help the project move along smoothly. We like to keep “in the zone” when we are in the design phase of your project, but when there is some delay in getting back to us we may move on to the next project.
Our turn-around-time is according to the complexity of the project. It can take anywhere from 1 week for a simple design to 6 weeks for a more complex project. When designing we always like to send a few designs for your to choose from and then you may have up to 4 revisions on the design you have choosen. Any revisions after this will be a $40 per hour fee charged. Any changes made after final approval will be an additional fee of $65 per hour.
Our credit or by line linking to our website is added at the bottom of every website we create. This must not be removed for at least 24 months. This is our advertising which is why we can keep our prices so low. If you decide to have it removed after 24 months there will be a fee of $1200. If we create an illustration for you, we put a small signature of the artist on the design.
Please let us know if you have any questions. Thank you and we look forward to working with you!